Nova answers your diagnostics calls.
Patient and provider calls, handled with care.
Nova answers inbound calls for your lab or imaging center — books appointments, answers prep and results-timing questions, captures provider orders, and routes urgent calls. Built around your scheduling, with HIPAA-aware handling.
What Nova does for healthcare diagnostics
- ✓Appointment booking for tests and imaging
- ✓Prep-instruction and results-timing answers
- ✓Provider-order intake and routing
- ✓Urgent / stat call escalation
- ✓Bilingual EN + ES patient support
Built by humans. Tuned weekly.
S.A.G.E. stands for Synchronized Agentic Generative Engine — our proprietary stack. The engine is AI. The standard is human. Every week our team reviews flagged calls, tightens prompts, and ships improvements to your Nova. You get a receptionist that gets sharper, not staler.
A human builds your Nova from your site + services + tone — not a self-serve form.
We review every flagged call. Every. Week. Nova learns the patterns your customers actually call about.
Nova knows when to pass a call to a human and instantly route it to you or your team — no robotic dead-ends.
Nova works in your industry too
Explore more lines of work — or see all industries →