Nova answers your hospitality calls.
Bookings and guest questions, handled around the clock.
Nova answers guest and event inquiries 24/7 — takes reservation and booking requests, answers amenity and policy questions, captures private-event leads, and routes service issues to the right team. Built for the pace of a busy hospitality operation.
What Nova does for hospitality
- ✓Reservation and booking-request intake
- ✓Amenity, hours, and policy questions answered instantly
- ✓Private-event and group-booking lead capture
- ✓Service-recovery routing to on-duty managers
- ✓Bilingual guest support
Built by humans. Tuned weekly.
S.A.G.E. stands for Synchronized Agentic Generative Engine — our proprietary stack. The engine is AI. The standard is human. Every week our team reviews flagged calls, tightens prompts, and ships improvements to your Nova. You get a receptionist that gets sharper, not staler.
A human builds your Nova from your site + services + tone — not a self-serve form.
We review every flagged call. Every. Week. Nova learns the patterns your customers actually call about.
Nova knows when to pass a call to a human and instantly route it to you or your team — no robotic dead-ends.
Nova works in your industry too
Explore more lines of work — or see all industries →