Your budtenders are slammed.
Nova answers the phone.
An AI receptionist that answers customer calls, gives menu and hours info, takes pre-orders for pickup, handles loyalty signups, and routes only the calls that actually need a human — 24/7. Built compliance-aware for cannabis retail.
Every call your budtenders couldn't break the line for.
Handled.
Menu + hours Q&A
Trained on YOUR Dutchie / Jane / Leafly menu. Strain availability, cart prices, rec vs medical hours, ID requirements.
Pre-order taking
Caller wants 3.5g of an indica + a vape cart for pickup at 6pm? Nova takes the order, sends it to your team instantly, and reminds the caller of ID requirements. POS sync via a scoped custom integration on Agentic Live and Enterprise.
Loyalty enrollment
Cap up your loyalty program from the phone. Birthdate, opt-ins, marketing consent — all captured legally.
Compliant by design
AI disclosure baked in. No medical advice. No diagnosis. Trained on cannabis-marketing rules per your state.
Bilingual default
Spanish-speaking customer base served natively. Don't lose them to the dispensary down the block that speaks the language.
Compliance-aware
Trained on your state's cannabis rules, with no medical advice and nothing that gets you fined.
Friday afternoon with a line out the door is exactly when the phone gets ignored — and every missed call is an order that walks to the shop down the block. Nova answers all of them.
Stop losing customers to your competitor's voicemail.
Nova is on the line.
Live in 24 hours. Cancel anytime. 30-day satisfaction guarantee.